What is DropOff Reporting?

Digioh can generate a drop-off report when the number of conversions or submissions on your account drops by over 80%. These reports can help you identify potential account issues with your account, including:

• Our JavaScript was removed.
• Conditions/Rules were changed.
• You are using an HTML exists jQuery rule and that reference no longer exists on your site.
• There is custom code (Custom JavaScript) in your account that is preventing your campaigns from firing.

To enable drop-off reports, go to Account Settings.

Turn on drop-off reporting, add at least one email address to receive reports, and save your changes.

Note: Dropoff reports are sent daily, but you will only receive an email if a drop-off occurs.

• Conditions_This = Did This Campaign Change Conditions in the last 7 days (and get published)?
• Conditions_Other = Did Other Campaign Conditions change in the account (and get published)?
• Priority_This = Did the priority order change in the last 7 days (and get published)?
• JS_7_Days = Has Custom JS been updated in the last 7 days (and then published)?
• Publish_7_Days = Has the Account been Published in the last 7 days?
• Green = Has the Campaign recovered from the drop-off?
• Red = Has the Campaign NOT recovered from the drop-off?
• Bold = Was the Campaign drop-off introduced today?

Note: The drop-off report is displayed at the box level, with the Campaign ID intact. This helps in identifying exactly which campaign experienced the drop-off.