https://help.digioh.com/knowledgebase/digioh-app-marketplace/
By default, Digioh will not allow multiple campaigns to display at the same time (with the exception of Inline Campaigns). If Campaign Conditions pass for two campaigns, say, then the highest priority campaign will show first, and when closed the second campaign will show. If this is not what you want, you can turn on the Master Rule to “Allow multiple campaigns to be displayed simultaneously” and both campaigns will display.
However, this will allow potentially problematical situations like two pop-ups displaying over each other, and doesn’t allow for fine grained control. If you want to prevent lightbox overlap, and optionally control individual campaigns potential for multi-display, you can do this with an app. First, set your master rule to “Allow multiple campaigns to be displayed simultaneously”. Then, head over to Custom JS (Apps) and install “Restrict Campaign Simultaneous Display”.
The master rule turns off all restrictions, and the app adds back more flexible restrictions.
After install and publish, this app will prevent two pop-ups from ever displaying simultaneously on a page. App default behavior is to never allow two same category pop-ups to open at the same time.
And, you can control display restrictions at the campaign level with a metadata command: multidisplay_restrict : type
Any campaign configured with Campaign (Widget) metadata multidisplay_restrict will:
- multidisplay_restrict : type — If this campaign or another already open campaign is type restricted, prevents opening of another campaign of same type
- multidisplay_restrict : true — If this campaign or another already open campaign is generally restricted, prevents opening
Note that Inline campaigns are exempt from this, configuring restrictions will have no effect.
Running into an issue or have a question? Reach out to our support team via support@digioh.com and we’ll be happy to help!