My Form Isn’t Submitting

To troubleshoot a form that isn’t submitting, follow these steps.

1. Make sure you have a Button added to your lightbox and the “Click Action” is set to “Submit Form”.

pop-up with click action to submit form

2. Make sure your form is turned on.

3. While there are some exceptions, forms generally require an email address to submit. Make sure the email field is turned on.

If you’re still having trouble, we’re here to help. Email us, and we’ll get you up and running.

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