How to pass subscribers to a Salesforce Marketing Cloud Data Extension (Basic Method)

If you are setting up a Digioh integration by yourself, we first recommend reading about Digioh Integration Basics.

To set up an integration that passes form submissions to a Salesforce Marketing Cloud data extension, head to the Integrations page of your account.

Click the New Integration button.

Select Salesforce Marketing Cloud Data Extension (Basic) from the dropdown.

select the salesforce marketing cloud data extension integration to add it to digioh

Enter the instance your SFMC account is on, your Client ID, and the external key for your data extension.

enter your client id and data extension key to complete your sfmc integration

Click the Create Integration button.

On the next page, you can set up any additional DE field mappings you need for your integration.

To set up an integration that triggers a Journey, follow these instructions.

If you’d like to do an “upsert” (add or update), edit the integration JSON “action” and change the action field to “add/update”.

Important: the structure of your Data Extension is important. There are many ways to do this, but generally you want to have either a) one DE field for each type of subscription (e.g. newsletter), or a single field, depending on how your emails are triggered. In both cases, it’s important to NOT have email or Subscriber_Key be a primary key. This will prevent Digioh from adding additional email subscriptions to the same email. You can create a field “Subscription ID” as primary key and have SFMC generate a unique ID.

If you have any questions about setting this integration up, send us an email and we’ll be glad to help!